Care Management

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Due the COVID-19 global pandemic we encourage all members of the S&T community to take health and safety precautions. Learn more at coronavirus.mst.edu, Missouri Dept. of Health and Senior Services, and CDC.

Care Management Services

Care management supports students throughout their experience at S&T. By identifying immediate needs, connecting with appropriate resources, and working to develop a personalized action plan, the care manager helps students face challenges and support their well-being and success.  

The care manager can help with:
  • Assistance navigating campus and community resources
  • Referrals to campus and other resources
  • Coordination and follow up during and after hospitalization and/or medical leaves of absence
  • Crisis management
  • Help managing complex medical needs
  • Exploration of and referral for mental health or physical health concerns
  • Problem solving

Assistance services

The care manager offers to:
  • Arrange for care
  • Help manage complex medical or psychiatric needs
  • Psychiatric/Medical Withdrawal
  • Coordination of re-enrty
  • UCARE Referrals/Coordination
  • Strengthen support systems and self-advocacy skills
  • Remove barriers to student success
  • Provide support, monitoring, and follow up services
  • Resource and consultation for faculty, staff, and students
  • Manage academic, personal, and fiscal responsibilities
  • Identify needs, resources, and support systems

Referral services

The care manager works with other campus departments and offices to facilitate communication. The care manager can help students increase self-advocacy skills. Together the student and care manager can develop an action plan to more effectively access services.

When to Refer

  • Repeated absences
  • Decline in academic performance, low grades
  • Disruptive behavior or disturbing conduct
  • Shift in mood
  • Suspected use of drugs or alcohol in class
  • Disorganized speech/nonsensical conversation
  • Emotional/physical outbursts
  • Changes in personal hygiene, appearance
  • Communication that is concerning
  • Unable to contact student
  • Relationship issues
  • Loss of family member or friend
  • Mental health concerns
  • Physical health concerns

Risk and Protective Factors

How to refer

Students may be referred to care management by faculty, staff, family, or other students. Students can also self-refer to care management. The goal is to prevent more serious difficulties and help students attain success.

Submit your concern  or UCARE@MST.EDU

 

Resources for Faculty and staff

If you would like additional information or would like to consult about a student or situation, please email care management, at cm@mst.edu or call 573-341-4209. Students can also self-refer using this method. 

S&T After Hours Mental Well-Being Resources

What to expect after a referral

The care manager will discretely gather information by reaching out to the student and determine which types of services might be best and connecting them to available student resources.

For more information, please contact the care manager.

Jessica Ford
Care Manager

Email: jlfyyf@mst.edu
Phone: 573-341-4209
Office: 107 Norwood Hall, 320 W. 12th St. Rolla

Hannah Rogers
Care Manager

Email: hr5ng@mst.edu
Phone: 573-341-4209
Office: 107 Norwood Hall, 320 W. 12th St. Rolla

Confidentiality notice

The care manager is not bound by the same level of confidentiality as the counseling staff. They are a mandated reporter but can refer you to a confidential source.