Care Management
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Due the COVID-19 global pandemic we encourage all members of the S&T community to take health and safety precautions. Learn more at coronavirus.mst.edu, Missouri Dept. of Health and Senior Services, and CDC. |
Care Management Services
Care management supports students throughout their experience at S&T. By identifying immediate needs, connecting with appropriate resources, and working to develop a personalized action plan, the care manager helps students face challenges and support their well-being and success.
The care manager:
- Serves individual students through coordination of support services.
- Assists as initial point of referral for student well-being needs
- Provides solution-focused assistance to remove barriers to student success
- Assists with navigating campus and community processes and resources
- Coordinates individualized response and follow up care through UCARE
- Manages complex medical needs, extended absences, and coordination of care
- Enhances personal development, support systems, resilience, and self-advocacy skills
- Responds to emergency and crises needs
- Serves as a consultation resource for the campus on student well-being and success
Manage Student Absence Notifications
If you will be absent for three or more consecutive days, due to illness or another emergency, the care manager can send absence notifications to your professors on your behalf.
Learn more
Referral services
The care manager works with other campus departments and offices to facilitate communication. The care manager can help students increase self-advocacy skills. Together the student and care manager can develop an action plan to more effectively access services.
When to Refer
- Repeated absences
- Decline in academic performance, low grades
- Disruptive behavior or disturbing conduct
- Shift in mood
- Suspected use of drugs or alcohol in class
- Disorganized speech/nonsensical conversation
- Emotional/physical outbursts
- Changes in personal hygiene, appearance
- Communication that is concerning
- Unable to contact student
- Relationship issues
- Loss of family member or friend
- Mental health concerns
- Physical health concerns
How to refer
Students may be referred to care management by faculty, staff, family, or other students. Students can also self-refer to care management. The goal is to prevent more serious difficulties and help students attain success.
Submit your concern or UCARE@MST.EDU
Resources for Faculty and staff
- Responding to Students in Distress
- Mental Well-Being Guide
- Red Folder Resources
- Emergency Assistance
If you would like additional information or would like to consult about a student or situation, please email care management, at cm@mst.edu or call 573-341-4209. Students can also self-refer using this method.
What to expect after a referral
The care manager will discretely gather information by reaching out to the student and determine which types of services might be best and connecting them to available student resources.
For more information, please contact the care manager.
Jessica Ford
Care Manager
Email: jlfyyf@mst.edu
Phone: 573-341-4209
Office: 107 Norwood Hall, 320 W. 12th St. Rolla
Hannah Rogers
Care Manager
Email: hr5ng@mst.edu
Phone: 573-341-4209
Office: 107 Norwood Hall, 320 W. 12th St. Rolla
Confidentiality notice
The care manager is not bound by the same level of confidentiality as the counseling staff. They are a mandated reporter but can refer you to a confidential source.
Follow Care Management